Shipping Policy

Please review and acknowledge our Shipping Policy before making a purchase of any products. If you have any questions or concerns regarding shipping, please feel free to contact our customer support team for assistance.

  1. Shipping is not applied to digital products or services. Digital products, such as artwork and digital files, will be delivered instantly via download links upon successful purchase.

  2. Shipping applies only to physical products, including print-on-demand merchandise such as mugs, custom-printed textiles, phone cases, 3D miniatures, and other physical items.

  3. Shipping times may vary depending on the specific product being purchased.

  4. Processing Time: The processing time for all physical products is approximately 1 to 3 working days. During this time, we will prepare and package your order for shipment.

  5. Shipping Time for Print-on-Demand Products: Shipping for print-on-demand products like shirts, textiles, mugs, phone cases, merch, etc., will take approximately 4 to 10 working days. Please note that this time frame is an estimate and may vary depending on your location and shipping carrier.

  6. Shipping Time for Custom 3D Printed Miniatures: For custom 3D printed miniatures, additional production time is required. It may take approximately 7 up to 12 additional days due to the custom production pipeline. We strive to ensure the highest quality for these items, and the extended production time allows us to fulfill your specific customization requests.

  7. Shipping Costs: The shipping cost for physical products will be calculated at checkout based on your shipping address and the weight and dimensions of the products. Please review the shipping cost before completing your purchase.

  8. Shipping Methods: We work with reliable shipping carriers to ensure safe and timely delivery of your orders. The available shipping methods will be displayed during the checkout process.

  9. International Shipping: We offer international shipping for most of our physical products. Please note that international shipping times may vary depending on your location and local customs regulations.

  10. Tracking Information: For shipped orders, you will receive a shipping confirmation email with tracking information once your order has been dispatched. You can use this tracking information to monitor the status of your delivery.

  11. Delayed Shipping: In rare cases, there may be unforeseen delays in shipping due to circumstances beyond our control, such as weather conditions, customs inspections, or carrier disruptions. We will do our best to notify you promptly of any significant delays and work towards resolving the issue.

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